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Account and Data Deletion

Lago (Mobile Ledger)

You can permanently delete your Lago sync account and the All Devices Sync cloud data associated with it. Supported Apple and Android versions provide the quickest and most secure method directly inside Lago.

Delete your account in Lago

On Android

  1. Open Settings in Lago.
  2. Choose Manage Backups, then Cloud Sync.
  3. In the Cross-platform sync section, tap Delete Lago account.
  4. Review the warning, continue with Google, and sign in with the Google account currently connected to Lago.

On Apple devices

  1. Open Settings in Lago.
  2. Choose Manage Backups, then Real-Time Sync.
  3. Tap Delete Lago Account.
  4. Review the warning, confirm deletion, and complete the requested Apple or Google sign-in.

Deletion begins immediately after successful verification and cannot be undone.

What is deleted

  • Your Lago Firebase Authentication account and Lago sign-in.
  • Financial records and app content stored for All Devices Sync in Cloud Firestore.
  • Synced profile, achievement, notification, receipt, savings-goal, and custom-icon data associated with that account.
  • Your Sign in with Apple authorization for Lago, when that provider is linked. On Android, Lago signs out of the connected Google account after deleting the Firebase account.

What remains

  • Local app data: information already stored on your devices remains available locally. Delete it in Lago, clear the app's storage, or uninstall the app if you also want that local copy removed.
  • Personal cloud backups: backups in your iCloud or Google Drive account are not automatically deleted. Manage them through the relevant backup or account settings.
  • Subscriptions and purchases: deleting your Lago account does not cancel an App Store or Google Play subscription or remove store purchase history. Manage subscriptions through the store where you purchased them.
  • Required records: limited support or security records may remain when reasonably necessary for fraud prevention, dispute resolution, or legal compliance.

If the in-app option is unavailable

Email us from the address connected to your Lago sync account. Use the subject “Lago Account Deletion” and include whether you signed in with Apple or Google. Do not send financial details, passwords, receipt images, or identity documents in your first message.

Email a deletion request

We may ask you to verify control of the account. We normally complete verified requests within 30 days and will confirm when the process is complete.

Turning sync off is different

Turning All Devices Sync off or signing out stops synchronization on that device, but it does not delete your Lago sync account or cloud data already stored. Use the in-app deletion option or submit a verified request if you want those records permanently removed.

For more information, read the Lago Privacy Policy. For other questions, email support@wartle.app.